Refund policy

You must contact us within three (3) days of receipt to notify us if there was an error in your order or if we have grossly misrepresented the item. We will then provide instructions on how to return your item for a refund of the purchase price. We do not refund S&H. Items must be returned in original packaging (if it is individually carded or boxed ... you do not have to return the envelop or box in which your order was shipped) and must be the original item. Under these circumstances, and provided we receive the pre-approved return items in an undamaged condition, we will issue a refund for the purchase price less a 15% restock fee. Buyer is responsible for any return postage. We will not process returns without a Return Authorization Code. Another S&H charge will be required for unauthorized packages to be returned. Please keep the shipping packaging until you receive a Return Authorization Code.